dbtjl's Privacy Policy

dbtjl ("we", "our", "platform") is a provider of online casino and sports betting services. We are committed to ensuring a safe, transparent, and trustworthy gaming environment for users in Bangladesh. This Privacy Policy clearly explains what types of information are collected about you when you register an account or use services on dbtjl, how that information is stored and processed, and what measures we take to protect your information.

We believe that every user's privacy is a fundamental right. That is why data protection is given the highest priority in every aspect of dbtjl's operations. We keep your personal information secure through SSL encryption technology and modern security frameworks.

The following types of information may be collected when you register and use services on dbtjl:

2.1 Identity Information

• Full name and date of birth (for age verification)
• Email address and registered username
• National ID card or passport number (when identity verification is required)
• Address and country name

2.2 Financial Information

• Payment method details (partial account number information for bKash, Nagad, Rocket, or Upay)
• Transaction history — deposit and withdrawal amounts and dates
• Wallet balance and bonus information

2.3 Technical Information

• IP address and device type
• Browser name and version
• Site access times and page visit information (log data)
• Cookie and session data

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred games and categories
• Session duration and activity type

dbtjl uses your information only for the following legitimate purposes:

• Account Management: To handle registration, login, and account security.
• Identity Verification: To confirm the age limit of 21 years and verify user identity.
• Financial Transactions: To process secure deposits and withdrawals.
• Responsible Gaming: To monitor gaming behaviour and assist with setting limits when needed.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To verify your information when providing assistance via 24/7 live chat.
• Service Improvement: To analyse user experience and improve the dbtjl platform.
• Bonuses and Promotions: To deliver targeted offers to eligible users.

dbtjl uses cookies to keep the website running smoothly. Cookies are small data files stored in your browser that help improve the functionality of the site.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember language preferences and account settings.
• Analytical Cookies: Collect page visit statistics to help improve the service.

You can disable non-essential cookies from your browser settings. However, this may limit some functionality of the site.

dbtjl does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared to complete transactions with payment services such as bKash, Nagad, Rocket, and Upay.
• Technology Service Providers: With partner providers of game software, security, and server services for technical operations.
• Legal Obligations: In response to a court order or a legitimate request from a government authority.
• Fraud Prevention: With relevant authorities when investigating fraudulent activity.

All our third-party partners operate under strict confidentiality agreements and cannot use your information for any other purpose.

dbtjl retains your information only for as long as necessary:

• Active Accounts: All account and transaction information is retained while your account remains active.
• Closed Accounts: Financial records may be retained for a specified period after account closure to meet legal and regulatory obligations.
• Technical Logs: Generally retained for up to 90 days and then automatically deleted.

dbtjl applies multi-layered security measures to protect your information:

• SSL Encryption: All data transfers are protected with 256-bit SSL encryption technology.
• Secure Servers: Our servers are equipped with advanced firewalls and intrusion prevention systems.
• Access Control: Only authorised staff can access user information.
• Password Hashing: Your password is never stored in plain text — it is always stored in hashed form.
• Regular Audits: Regular security audits are conducted to ensure system security.
• Two-Factor Authentication: Additional verification is available to protect your account.

Even so, it is never possible to guarantee 100% security on the internet. We therefore ask you to stay vigilant and not share your login credentials with anyone.

As a user of dbtjl, you have the following rights regarding your information:

8.1 Right to Access

You can find out at any time what information dbtjl has collected about you. Submit a request to our support team and we will provide this information within a reasonable time.

8.2 Right to Rectification

You have the right to request correction of any information that is incorrect or incomplete. Information can be updated through account settings or via live chat.

8.3 Right to Erasure

You may request deletion of information that does not need to be retained beyond legal and regulatory obligations. When an account is closed, applicable information will be removed.

8.4 Right to Object to Processing

You can request at any time that the support team opt you out of marketing communications or promotional emails.

dbtjl is an adults-only platform — for users aged 21 and above only. We do not knowingly collect information from minors. Age verification is in place at the time of registration. If it becomes known that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

Parents are requested to monitor their children's online activity and use parental control software where necessary.

dbtjl reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will inform you in the following ways:

• A notification will be sent to your registered email.
• You will be informed of the changes when you log in to the website.
• The "Last Updated" date at the top of the page will be changed.

If you continue to use the site after a policy change, you will be considered to have agreed to the new policy. We recommend reviewing this page regularly.

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us. Our team is available to assist 24 hours a day, seven days a week.