dbtjl Terms and Conditions

1 Definitions and Interpretation

The key terms used in these Terms are defined as follows:

• "Platform" refers to the dbtjl website, associated pages and services.
• "User" or "You" refers to any person or entity who accesses the platform or creates an account.
• "Account" refers to a user's registered profile.
• "Bonus" refers to promotional benefits provided by dbtjl.
• "Wagering Requirement" refers to the condition of placing a set amount of bets before withdrawing a bonus.
• "SSL Encryption" refers to the security technology used to protect your information.

2 Eligibility and Age Requirements

The following eligibility criteria are mandatory to use the dbtjl platform:

• You must be at least 21 years of age. Use of this platform by minors is strictly prohibited.
• You must use the platform voluntarily and in a sound state of mind.
• Online gaming must be legal under the laws of the country from which you are accessing the platform.
• Creating more than one account under a single person's name is strictly prohibited.
• If an account was previously closed for any reason, approval from our support team is required before re-registering.

dbtjl may request a copy of your identity card or birth certificate at any time for age verification. Failure to provide accurate information may result in account suspension.

3 Account Registration and Security

3.1 Registration Process

You must provide accurate, complete and up-to-date information at the time of registration. Accounts created with false information will be immediately closed and the associated balance may be forfeited.

3.2 Password and Login Security

It is your responsibility to keep your account password completely confidential. Do not share your login details with any third party. If unauthorised access occurs, notify our support team immediately.

3.3 Account Verification

As part of the KYC (Know Your Customer) process, dbtjl may request the following documents to verify your identity:

• Copy of National Identity Card (NID) or passport
• Recent bank statement or proof of mobile banking transaction
• Proof of address document

Withdrawal requests may not be processed until verification is complete.

4 Deposit and Withdrawal Policy

4.1 Deposit Terms

The following terms apply to deposits on dbtjl:

• The minimum deposit amount is ৳300 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket and Upay.
• Deposited funds must come only from your own verified account.
• Deposits made from a third-party account may result in the funds being forfeited.

4.2 Withdrawal Terms

The following terms apply to withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawal processing is generally completed within 1 hour.
• Account verification must be completed before making a withdrawal request.
• The deposit and withdrawal method must be the same (for example, if you deposited via bKash, withdrawal will be to bKash).
• dbtjl reserves the right to suspend a withdrawal if any suspicious activity is detected.

5 Bonus and Promotion Policy

5.1 Welcome Bonus

dbtjl offers new members a 100% welcome bonus on the first deposit up to ৳20,000. To receive this bonus:

• A minimum deposit of ৳300 is required for the bonus to apply.
• A 10x wagering requirement must be met before the bonus amount can be withdrawn.
• After accepting a bonus, direct withdrawal without completing the wagering requirement is not possible.

5.2 General Bonus Terms

The following general terms apply to all promotions and bonuses:

• Each bonus has a specific validity period; expired bonuses will be cancelled automatically.
• If a bonus is claimed using multiple accounts, all accounts will be closed.
• Bonuses can only be used alongside the main deposit and cannot be withdrawn separately.
• dbtjl reserves the right to modify or cancel any promotion at any time.

6 VIP Program and Rewards

dbtjl's VIP program has five tiers, which change based on regular activity. The weekly cashback benefit for each tier is shown below:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Advancing to a higher tier depends on regular activity and participation on the platform. dbtjl reserves the right to change the validity period and terms of VIP cashback bonuses.

7 Fair Play and Prohibited Activities

7.1 Fair Play Policy

All games on dbtjl are conducted fairly and transparently. Our platform uses secure technology to ensure fair play.

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Playing using bots, automated software or artificial intelligence.
• Using the platform for money laundering or illegal financial activities.
• Colluding with other users to gain an unfair advantage.
• Abusing bonuses or creating multiple accounts.
• Harassing or threatening other users of the platform.

If such activities are detected, dbtjl reserves the right to immediately close the relevant account and forfeit its balance.

8 Responsible Gaming Policy

dbtjl places the highest importance on responsible gaming. We believe gaming is for entertainment only and should never be a cause of financial or mental harm.

• Users can set deposit limits on their account at any time.
• Through the Self-Exclusion feature, accounts can be temporarily or permanently suspended.
• If signs of problem gambling are identified, contact the dbtjl support team.
• For professional assistance, seek advice from organisations focused on responsible gaming.

For more information, visit our Responsible Gaming page.

9 Privacy and Data Protection

Protecting your personal information is a priority for dbtjl. We use SSL encryption technology to keep all your information secure. To learn more about our data management policy, read the Privacy Policy page.

• Your information will not be sold to any third party.
• Information will not be disclosed to any authority except under legal obligation.
• You may request to view, correct or delete your personal information.

10 Intellectual Property and Content Rights

All content on the dbtjl platform — logos, designs, text, graphics, software and other materials — is protected under the exclusive intellectual property of dbtjl.

• No content may be copied, distributed or used for commercial purposes without written permission.
• Use of the platform for personal and non-commercial purposes is permitted.
• Legal action may be taken in cases of intellectual property infringement.

11 Limitation of Liability

dbtjl accepts no liability in the following cases:

• Loss in a game or transaction due to internet disconnection.
• Disruption to platform use caused by a problem with your own device.
• Service interruption due to natural disaster or unforeseen circumstances.
• Transaction issues caused by delays or errors from a third-party payment provider.

However, dbtjl is committed to ensuring a safe and reliable platform at all times.

12 Account Closure and Service Termination

12.1 Closure at User's Request

You may close your account at any time through our support team. Please withdraw your full balance before closing.

12.2 Closure by dbtjl

dbtjl may unilaterally close an account for the following reasons:

• Serious breach of these Terms.
• Fraudulent or illegal activity.
• Bonus abuse or operating multiple accounts.
• Direction from a legal or regulatory authority.

13 Dispute Resolution

For any dispute or complaint related to the use of the platform, follow the process below:

1. First, contact our support team via 24/7 live chat or email.
2. We will provide an initial response within 7 business days of receiving the complaint.
3. For complex disputes, the investigation may take up to 30 days to complete.
4. If both parties cannot reach an agreement, a neutral mediator may be called upon for assistance.

14 Changes to Terms

dbtjl reserves the right to modify these terms at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be considered your acceptance of the new terms. Please visit this page regularly for the latest terms.

15 Contact & Support

If you have any questions or uncertainties regarding these terms, please contact our support team:

• Live Chat: 24/7 support in Bengali — click the chat button at the bottom right of the platform.
• Email: [email protected]

Our team is always ready to assist you.